How to Change Xfinity Wi‑Fi Password (App or 10.0.0.1)

Struggling to remember your complex Xfinity Wi‑Fi password? This guide will show you how to change Xfinity Wi‑Fi password in a few simple steps. We’ll cover two primary methods — the Xfinity app (recommended) and the Admin Tool at 10.0.0.1 (when enabled in the app) — plus troubleshooting tips and how to view or retrieve your network credentials.

Keep reading to secure your Wi‑Fi with a stronger, easier‑to‑manage passphrase.

How to Change Your Xfinity Wi‑Fi Password – 2 Fail‑proof Ways

We’ve grouped everything into two main paths so you can pick the fastest option for you:

1. Changing Password via the Xfinity Admin Tool (10.0.0.1) — when enabled in the app
2. Using the Xfinity Mobile App to Update Password
3. View/Retrieve your credentials (helper) — app, gateway label, or X1 (view‑only) to see your existing password.

Changing Password via the Xfinity Router Interface

This is a direct method to change your Xfinity Wi‑Fi password when the Admin Tool is available. First enable Admin Tool access in the Xfinity app, then complete the steps below.

Prerequisites

• Router IP Address: For Xfinity gateways, it’s usually 10.0.0.1.
• Admin Tool availability: In the Xfinity app, ensure Admin Tool online access is turned ON for your gateway.
• Admin Tool credentials: Username is admin. The default Password on many newer gateways is the Wi‑Fi password printed on the device label (or the custom Admin Tool password you set previously).

Step-by-step Instructions

• Connect your computer, tablet, or phone to your home network via Wi‑Fi or Ethernet.
• Open the Xfinity app and turn on Admin Tool online access for your gateway. Then open a web browser and go to the Admin Tool at http://10.0.0.1.
• Sign in. By default, the username is admin. The password is typically your gateway label’s Wi‑Fi password (case sensitive), unless you changed the Admin Tool password earlier. If you can’t sign in and don’t know the Admin Tool password, you’ll need to perform a factory reset.
• From the left menu, go to Gateway > Connection > WiFi.
• Under Private WiFi Network, locate your network name (SSID). Select Edit. If you see separate 2.4 GHz and 5 GHz entries, edit both as needed.
• Check Show Network Password to view it, update the password, and select Save Settings.

Tip: If you forget your Admin Tool credentials, you can reset your Xfinity router. On some models, a long‑press on a combined WPS button also functions as Reset — press and hold for 30–45 seconds to restore factory settings.

Third‑party “key finder” tools exist, but they aren’t recommended for retrieving your Wi‑Fi password. Use the gateway label, the Xfinity app (WiFi > WiFi details), or the X1 view‑only method instead.

Your Xfinity Wi‑Fi password is best managed in the Xfinity app; avoid sharing it and update it if you suspect it’s been exposed.

How to change Xfinity wifi password on the phone – Using the Xfinity Mobile App

Another convenient method to change your password is via the Xfinity app for iOS and Android. The app provides the fastest way to update your Wi‑Fi name and password and is required if WiFi Intelligence or xFi Pods are active on your account.

Keep in mind that if you have xFi Pods or if WiFi Intelligence is enabled, you can only change your Wi‑Fi name and password using the Xfinity app; the Admin Tool edit options will be disabled.

Step-by-step Instructions

To change your Xfinity Wi‑Fi password through the Xfinity app, follow these steps:

1. Download and install the Xfinity app from the App Store or Google Play if you haven’t already.
2. Open the Xfinity app and sign in to your Xfinity account.
3. Tap the WiFi tab at the bottom.
4. Select WiFi details to view your current network information.
5. Tap Edit WiFi settings and update your Wi‑Fi network name (SSID) and password.
6. Make your changes, then tap Save.
7. Steps may vary slightly by app version. If you don’t see the option, make sure the app is updated or contact Xfinity Support.

Your password will be updated instantly on the network once saved.

Changing your Wi‑Fi password through the Xfinity website was removed in October 2023. Use the Xfinity app (recommended) or the Admin Tool when enabled.

Retrieve Xfinity WiFi Password

If you’ve forgotten your Xfinity Wi‑Fi password, you can view or reset it using the following options:

• Router Sticker: Check the label on your gateway for the default Wi‑Fi network name (SSID) and password.
• Xfinity App: Open the Xfinity app and go to WiFi > WiFi details to view your current Wi‑Fi name and password or edit them.
• Xfinity (formerly My Account): The old My Account app has been retired; use the Xfinity app to view Wi‑Fi details instead.

Reset Your Gateway

If you don’t remember your network name and password and can’t get into the Admin Tool, you can reset your Xfinity Gateway to its factory default settings. Here’s how:

1. Unplug your gateway’s power.
2. Press and hold the Reset button (on some models, the WPS button doubles as Reset).
3. Keep pressing the button and plug the gateway back in.
4. Hold the button for another 30–45 seconds.
5. Wait for your gateway to restart.
6. Log in with the password on your gateway’s label, then change your Wi‑Fi name and password to a strong passphrase you can remember.

Why Change Your Xfinity Wi‑Fi Password?

Here are some key reasons you may want to update your Wi‑Fi password:

• Enhanced security — Default passwords are easier to guess. Creating a strong, unique passphrase protects your network from unauthorized access.
• Easier to remember — A random string is hard to memorize. A strong passphrase like “walnut-river!ski 2025” (mix of words, numbers, and symbols) is both memorable and secure.
• Personalization — Updating your password lets you customize your network.
• Share selectively — You can choose exactly who to share your new password with.

Customize Your Xfinity Wi‑Fi Network

Changing your Xfinity Wi‑Fi password gives you an opportunity to fully customize your home network credentials:

• Create a strong, unique passphrase that balances security and memorability.
• Consider changing your Xfinity network name (SSID) to something personalized.
• Upgrade your router equipment for better range and faster speeds.
• Use WPA3 (or WPA3‑Transition) when available; use WPA2 only if your devices require it.
• Disable automatic connections to limit who can join your Wi‑Fi.
• Set up a guest network with a separate SSID and password to share with visitors.

With full control over your network name and password, you can configure your Wi‑Fi to be as secure, private, and customized as you prefer.

You can also follow Step-by-step Guide to Xfinity Modem Activation and Self-Installation. Or, in case you want information on How to Cancel Xfinity Internet, TV & Phone.

Troubleshooting Common Xfinity Password Problems

If you’re having issues changing your Xfinity password, here are some troubleshooting tips:

• Reset your router — If you can’t access the Admin Tool, reset your gateway to factory settings using the recessed Reset button (or combined WPS/Reset on certain models) with a 30–45 second press.
• Check account permissions — The primary Xfinity account holder may need to make password changes. Log in as the primary user in the Xfinity app.
• Enable Admin Tool online access — If 10.0.0.1 isn’t loading or you can’t sign in, turn on the Admin Tool online access toggle in the Xfinity app for your gateway.
• Contact Xfinity support — For continued issues, contact Xfinity support for assistance changing your password in the app.

If a device won’t connect after you switch to WPA3, use WPA3‑Transition (mixed WPA3/WPA2) or update the device’s software, then try again.

Can Changing the WiFi Password Affect Browsing History on the WiFi Router?

Changing the Wi‑Fi password won’t delete browsing data on your devices. Some gateways and ISPs maintain limited logs or telemetry, but Xfinity indicates it doesn’t track customers’ web browsing via residential broadband. Your best privacy controls remain on each device and browser.

Conclusion

Changing your Xfinity Wi‑Fi password is straightforward. Use the Xfinity app (recommended) for the fastest update, or the Admin Tool at 10.0.0.1 after enabling Admin Tool online access in the app. This guide covered both, plus viewing options and quick fixes.

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Afroz Ahmad

I'm Afroz, a Network Engineer and CCIE with more than 18 years of experience in Computer Networking, Data Centers, Telecom, Internet Services and ISPs. Currently, I work as a Network Designer for a leading ISP equipment vendor. I share my expertise through my blog and courses, aiming to share my knowledge and simplify complex networking concepts for both beginners and experienced professionals.

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