How to Change Xfinity Wifi Password (3 Easy Methods)

Struggling to remember your complex Xfinity Wi-Fi password? This guide will show you how to change Xfinity Wi-Fi password in a few simple steps. We’ll cover two methods (via Router, and Mobile App) to update your password and include troubleshooting tips for common issues, as well as how to personalize your network credentials.

Keep reading to secure your Wi-Fi with an easier-to-remember password.

Quick Xfinity Password Change Methods

How do you change Xfinity WiFi Password?

To change your Xfinity Wi-Fi password, you can use one of these two methods:

  1. Via Router Interface: Log into your router at with your default credentials (admin/password). Go to “Gateway”, then “Connection”, and “WiFi” in the left menu. Edit the settings for your WiFi network, including the password. Save any changes you make.
  2. Using Mobile App: Open the Xfinity mobile app, select “Wifi tab,” then choose “Wifi details,” then ‘edit wifi settings’ and update your Wi-Fi name and password.
  3. Retrieve the Xfinity WiFi password from the Router Sticker and Xfinity account.
  4. Factory reset your Xfinity gateway and use the router sticker password to log in after reset.
  • If you have xFi Pods or if WiFi Intelligence is enabled on your account, you can only change your WiFi name and password using the Xfinity app. The option to edit them through the Admin Tool will be disabled.
  • X1 TV Box (view only — no login required): If you have an xFi Gateway, hold down the Microphone button on your Xfinity Voice Remote and ask, “What’s my WiFi password?” or “What’s my WiFi information?” The password(s) and network name(s) will show up on the screen.

Read on to know these methods in detail:-

How to Change Your Xfinity Wi-Fi Password – 2 Fail-proof Ways

We have categorized the methods into two main routes so you can choose what’s most convenient for you:

  1. Changing Password via the Xfinity Router Interface
  2. Using the Xfinity Mobile App to Update Password
  3. Retrieve Xfinity WiFi Password

Changing Password via the Xfinity Router Interface

This is one of the most direct methods to change your Xfinity Wi-Fi password. Follow these steps to make the change via your router’s interface.


  • Router IP Address: Know your router’s IP address. For Xfinity routers, it’s usually
  • Default Username and Password: The default login is generally “admin” and “password”.

Step-by-step Instructions

  • To get started, connect your computer, tablet, or phone to your network using either WiFi or an Ethernet cable connected to your gateway.
  • Then, open a web browser and go to the Admin Tool by entering this address: This is where you can access the administration site for your wireless gateway.
  • By default, the username for the Admin Tool is “admin” and the password is “password” (remember that the password is case sensitive). Enter these credentials and select “Login”. If you have previously changed your Admin Tool password, use your new login information. If you can’t recall your Admin Tool password, you will need to perform a factory reset on your wireless gateway.
  • Once logged in, navigate to the left side menu and select “Gateway“, then “Connection“, and finally “WiFi“.
  • Under the “Private WiFi Network” section, you will find the name (SSID) of your WiFi network.
  • To make any changes, select “Edit“. If you see two network names, make sure to select “Edit” for both the 2.4GHz and 5GHz bands in order to view the settings for each band.
  • If you want to view your WiFi password, simply check the box next to “Show Network Password”. After making any necessary changes, select “Save Settings” to apply them.

Tip: If you ever forget your login credentials, reset your Xfinity router or WPS button to restore factory settings.

Alternatively, the EaseUS KeyFinder tool can help you retrieve your lost Xfinity WiFi password. 

Install and initiate the EaseUS Key Finder on your computer, select “WLAN” from the options on the left, and locate your WiFi account. 

Your Xfinity WiFi password will be displayed alongside the network name.

How to change Xfinity wifi password on the phone – Using the Xfinity Mobile App

Another convenient method to change your password is via the Xfinity mobile app, which is available for both iOS and Android devices. The app’s user-friendly interface allows for quick and hassle-free changes.

Keep in mind that If you have xFi Pods or if WiFi Intelligence is enabled on your account, you can only change your WiFi name and password using the Xfinity app; the option to edit them through the Admin Tool will be disabled.

Step-by-step Instructions

To change your Xfinity WiFi password through the Xfinity app, you can follow these steps:

  1. Download and install the Xfinity app from the App Store or Google Play if you haven’t already.
  2. Open the Xfinity app on your mobile device and log in to your Xfinity account.
  3. Tap on the “WiFi” tab at the bottom of the screen.
  4. Select “WiFi details” to view your current WiFi network information.
  5. On the pop-up screen, tap on “Edit WiFi settings” at the bottom.
  6. Here, you can view and change your WiFi network name (SSID) and password.
  7. Make the desired changes to your WiFi password.
  8. After making the changes, tap on “Save” to apply the new password.
  9. It’s important to note that the steps provided are based on general knowledge and may vary slightly depending on the version of the Xfinity app you are using. If you encounter any issues or need further assistance, you can contact Xfinity Support or refer to their support articles for more detailed instructions.

Your password will be updated instantly.

Changing your WiFi password through the Xfinity website was removed in October 2023 due to security concerns.

Retrieve Xfinity WiFi Password

If you’ve forgotten your Xfinity WiFi password, you can usually retrieve or reset it using the following steps:

  • Router Sticker: Check the sticker on your Xfinity router. The default WiFi network name (SSID) and password are often printed on the sticker.
  • Xfinity Account: Log in to your Xfinity account on the Xfinity website. Navigate to the “Internet” section, where you should find your WiFi network details, including the password.
  • Xfinity My Account App: If you have the Xfinity My Account app, you may find your WiFi network details there.

Reset Your Gateway

If you don’t remember your network name and password and can’t get into the Admin Tool, you can reset your Xfinity Gateway to its factory default settings. Here’s how:

  1. Unplug your gateway’s power.
  2. Press and hold the Reset button.
  3. Keep pressing the button and plug the gateway back in.
  4. Hold the button for another 30 seconds.
  5. Wait for your gateway to restart.
  6. Log in with the password on your gateway’s label. Change your name and password to something easy to remember.

Why Change Your Xfinity Wi-Fi Password?

Here are some key reasons you may want to update your Wi-Fi password:

  • Enhanced security – Default passwords are easier for hackers to guess. Creating a strong, unique password protects your network from unauthorized access.
  • Easier to remember – A password like “4KL39XmP2” is hard to memorize. Switching to something like “Pineapple123” is much easier to recall.
  • Personalization – Updating your password lets you customize your network with a password relevant to you.
  • Share selectively – You can choose who to share your new password with instead of giving access to anyone with the default.

Customize Your Xfinity Wi-Fi Network

Changing your Xfinity Wi-Fi password gives you an opportunity to fully customize your home network credentials:

  • Create a strong, unique password that’s easy to remember and difficult to crack.
  • Consider changing your Xfinity network name (SSID) to something personalized.
  • Upgrade your router equipment for better range and faster speeds.
  • Enable additional security settings like WPA2 encryption on your wireless network.
  • Disable automatic connections to limit who can join your Wi-Fi.
  • Set up a guest network with a separate SSID and password to share with visitors.

With full control over your network name and password, you can configure your Wi-Fi to be as secure, private, and customized as you prefer.

You can also follow Step-by-step Guide to Xfinity Modem Activation and Self-Installation. Or, in case you want information on How to Cancel Xfinity Internet, TV & Phone.

Troubleshooting Common Xfinity Password Problems

If you’re having issues changing your Xfinity password, here are some troubleshooting tips:

  • Reset your router – Reset your Xfinity gateway router to factory settings if you can’t access the admin page. This will reset the password so you can access it.
  • Check account permissions – The main Xfinity account holder may need to make password changes. Log in as the primary account holder.
  • Double check the current password – If you’re entering the wrong current password, you won’t be able to change the Wi-Fi password.
  • Contact Xfinity support – For continued issues, contact Xfinity support for assistance changing your password.

Additionally, the xfinity remote flashing green and red can indicate various scenarios. When the remote flashes green, it means a command was successful, while flashing red may imply low battery power. Additionally, the remote may flash both colors during pairing mode or when trying to connect to the TV box.

Can Changing the WiFi Password Affect Browsing History on the WiFi Router?

Changing the WiFi password does not affect the browsing history on the wifi router. Browsing history is stored on the individual devices that connect to the WiFi network, not on the router itself. Therefore, updating the password will have no impact on the browsing history stored on devices connected to that router.


Changing your Xfinity Wi-Fi password doesn’t have to be a cumbersome task. Whether you choose the router interface, mobile app, or website method, each offers a simple and effective way to make the change. We hope this definitive guide provides you with the essential steps to update your Wi-Fi password securely and effortlessly.

Frequently Asked Questions (FAQs)

How Can I Retrieve My Current Xfinity Password?

Log into your Xfinity account via the app or website, navigate to the “Internet” section, and your current password can be viewed under “Wi-Fi Credentials”.

Why Isn’t My Xfinity Password Working?

Password-related issues can often be resolved by a simple reboot of your Xfinity modem or by checking if your billing information is up-to-date.

How Can I Turn Off My Xfinity Wi-Fi?

Access the Xfinity website, log in, go to “Settings,” select “Security,” then “Hotspot,” and click “Turn Off”.

What Lights Should Be On My Xfinity Modem?

For a successful connection, ensure that the “Power” and “Online” lights on your Xfinity modem are solid and not blinking.

Why does my Wi-Fi password say it's incorrect?

If your Wi-Fi password suddenly stops working, it likely got changed. Try resetting your router to factory settings to reset the password. Also make sure you’re entering the correct password – note the difference between 0 and O or 1 and l.

Do I have to change my wifi password periodically?

Xfinity does not require periodic password changes. Feel free to keep the same password as long as you’d like. However, periodically updating passwords is a good security practice.

Can I use the same password for my Xfinity account and Wi-Fi?

You can, but it’s not recommended for security reasons. Keeping separate unique passwords protects your accounts in case one password is compromised.

How long should my Xfinity Wi-Fi password be?

Xfinity requires Wi-Fi passwords to be 8-64 characters long. For optimal security, use a password that is 12 characters or longer with a combination of upper and lowercase letters, numbers, and symbols.

Can I change my Xfinity network name?

Yes, you can change both your Xfinity Wi-Fi password and network name (SSID) in your router settings or Xfinity app. Just note you’ll need to rejoin the new network on your devices.

How do I share my new Wi-Fi password with family and guests?

Once changed, simply share your new password directly or have guests connect to the network and enter the password themselves when prompted. Avoid openly displaying or posting your Wi-Fi password.

What are the risks of using a weak Wi-Fi password?

Weak Wi-Fi passwords are vulnerable to hacking, allowing intruders access to your network and connected devices and information. Always use strong, complex passwords to keep your network secure.

Can I reset my Xfinity password if I forget it?

Yes, you can reset your Xfinity router to factory default settings to reset the admin login and Wi-Fi password if you forget your credentials. You can do this by pressing the reset button on the router.

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