Have you noticed your Xfinity bill creeping up higher and higher? You are not alone if you’re wondering how to lower your Xfinity bill. Cable and internet costs have been rising rapidly, and many Xfinity customers have seen their monthly charges double after just a couple of years.

7-Step Checklist to Lower Your Xfinity Bill (2025)

Start here. These are fast, practical actions you can take today:

1. Call 1‑800‑XFINITY and say “cancel service” to reach retention; ask for a loyalty offer or transfer to the loyalty/cancellation team.
2. Compare your current (legacy) plan to the new 2025 price‑guarantee plans that include the gateway and unlimited data; switch if the all‑in price is lower.
3. Right‑size your internet speed to a standardized tier (e.g., 300, 500, 1 Gbps, 2 Gbps) that fits your household’s actual usage.
4. If you’re on a legacy plan that still charges equipment or data fees, consider using your own approved modem/router to avoid rentals—otherwise keep the included gateway on the new plans.
5. Trim TV costs: consider NOW TV for $20/mo or use StreamSaver to bundle Netflix (ads), Apple TV+, and Peacock.
6. Evaluate Xfinity Mobile perks: many new internet plans include one Unlimited mobile line at no extra cost for 12 months.
7. Check low‑income options: Internet Essentials, Internet Essentials Plus, NOW Internet, and Lifeline.

If you’re on a legacy plan, target equipment fees, data add‑ons, and expired promos. If you’re on a new price‑guarantee plan, focus on right‑sizing your speed and trimming TV/streaming extras.

The good news is that you have options to fight back against these price hikes. We’ll cover seven proven tactics, like negotiating loyalty discounts and downgrading internet speeds you don’t need. Additional money-saving strategies involve eliminating equipment rental fees where applicable, using updated streaming bundles, and qualifying for low‑income programs.

Follow these tips, and an Xfinity bill reduced by 40-60% is feasible. Keep reading for specific instructions that can help you pay less.

Key Takeaways – Summary

• Call 1‑800‑XFINITY, say “cancel service,” and negotiate loyalty discounts with the retention team.
• Compare legacy pricing to the new everything‑included plans with price guarantees, unlimited data, and gateway included.
• Right‑size to standardized internet tiers (300/500/1 Gbps/2 Gbps) based on actual usage.
• Avoid modem/router rental fees only if you’re on a legacy plan; new plans typically include the gateway.
• Use streaming options smartly: YouTube TV is $82.99/mo; Hulu + Live TV is $89.99/mo; consider NOW TV and StreamSaver for lower cost.
• New internet packages commonly include one Unlimited Xfinity Mobile line for 12 months; legacy bill‑credit bundles vary by market.
• ACP ended; instead, explore Lifeline, Internet Essentials ($9.95), Internet Essentials Plus ($29.95), and NOW Internet (100 Mbps $30 / 200 Mbps $45).

Negotiate with the Xfinity Retention Department

The most effective way to get a discount on your Xfinity bill is to reach the retention (loyalty/cancellation) team and politely ask for a better rate.

Here are some tips for this approach:

• Call 1‑800‑XFINITY (934‑6489) or start at xfinity.com/cancel. Say “cancel service” to reach the cancellation queue and get transferred to retention.
• Ask about “cancellation” to trigger a transfer, but you don’t have to cancel. Your goal is a loyalty offer that reduces your bill.
• Be persistent and escalate—if the first rep can’t help, ask for a supervisor or call back during weekday business hours.
• Mention competitor deals (AT&T, Verizon, fiber offers) and bring your preferred speed/tier to the call.
• Have promotional details ready—know your ideal price, contract status, and any equipment or fees you want waived.

With some persuasion and determination, retention agents can offer loyalty discounts or move you to a cheaper plan. It may take a couple of calls, but the savings make it worthwhile.

See Also: How to Cancel Xfinity Services (Internet, TV & Phone)

Downgrade Internet Speeds or TV Packages

Take an honest look at whether you truly need gigabit speeds or a big TV bundle. Overprovisioning is common, and scaling back can slash costs—especially if you move to the new all‑in pricing with guaranteed rates.

Ask yourself:

• How many people/devices are actively connected?
• What speeds do you require for basic web browsing vs. multiple 4K streams or gaming?
• Could you replace niche TV channels with cheaper streaming bundles?

With Xfinity Flex and streaming options, many households are satisfied on standardized tiers like 300, 500, 1 Gbps, or 2 Gbps. Consider switching to an everything‑included tier if it lowers your total bill. If you’re comfortable with lower speeds, you may still find 200 Mbps adequate—just verify the price difference before downgrading.

See also: Explore Ways to Increase Upload Speed with Xfinity Guide

Buy Your Own Equipment to Avoid Rental Fees

New Xfinity internet plans typically include unlimited data and the gateway for one simple monthly price with an optional 1‑year or 5‑year price guarantee. If you’re on a legacy plan that still charges separate equipment or data fees, buying your own approved modem/router (around $120–$200) can save money over time. Compare your current plan to the new all‑in tiers before deciding.

Plan	Monthly Price
TV Core (with Internet discount)	$55
Sports & News TV (with Internet discount)	$80

Current TV plans are offered at one simple monthly price that includes the first 4K TV Box and DVR hours. Additional TV boxes may incur extra fees depending on your setup.

See also: How to Replace Xfinity Modem with My Own Device: A Comprehensive Guide

Use Streaming Devices to Cut the Cord

Cord‑cutting is mainstream now, and streaming can replicate (or improve) your viewing while lowering costs—especially if you combine Xfinity internet with the right streaming bundle.

Savings come from the lower base price of streaming versus traditional TV, but remember that internet plus premium services can still add up. Here’s a 2025 snapshot:

Service	Monthly Price
Internet (everything‑included tier)	$55+
YouTube TV (Base Plan)	$82.99
Hulu + Live TV (with ads)	$89.99
NOW TV (125+ channels)	$20
StreamSaver bundle	$18
Netflix (ads) / Prime Video	$6.99+ / $14.99 (+$2.99 ad‑free)

Streaming still relies on solid connectivity, which makes a stable Xfinity internet tier important. Bundles like NOW TV and StreamSaver can deliver big savings if you don’t need full cable‑replacement packages.

Apply for Government Subsidies Like the ACP

The federal Affordable Connectivity Program (ACP) ended on June 1, 2024. Instead, check eligibility for Lifeline and Xfinity’s low‑cost programs: Internet Essentials ($9.95/mo for 50 Mbps) and Internet Essentials Plus ($29.95/mo for 100 Mbps). Also consider NOW Internet (100 Mbps for $30 or 200 Mbps for $45, unlimited data and gateway included).

Between these options and the other savings tactics above, many households can reduce internet costs to very low monthly amounts.

Add Xfinity Mobile Service

Bundling Xfinity Mobile with Xfinity internet can unlock savings, but the structure has changed. New price‑guarantee internet packages commonly include one Unlimited Xfinity Mobile line at no extra cost for 12 months. Legacy bill‑credit discounts vary by market and may not apply to new plans.

Just be aware that savings usually require keeping both services. Factor in device costs and your data needs before adding lines.

Lock in Discounts with Service Contracts

Today, Xfinity offers 1‑year and 5‑year price guarantees on many plans without annual contracts. Legacy term agreements still exist; early termination fees are often calculated at about $10 per remaining month (commonly capped around ~$230).

If you’re stable at your address, a price‑guarantee plan can keep your bill predictable. Re‑evaluate at renewal to avoid jumps.

Other Notable Savings Tips

Here are a few other ways readers have shaved money off their Xfinity bills:

• File billing disputes for erroneous fees and missed credits.
• Downgrade temporarily to trigger retention outreach—then negotiate back to the right tier.
• Try online chat and phone—offers can differ by channel and rep.
• Ask for one‑time courtesy credits after outages or service issues.
• Return unused equipment like extra TV boxes or old gateways.
• Purchase refurbished, approved modems if you’re staying on a legacy plan.

2025 Savings Playbook: Legacy vs. New Plans

Legacy plans: Often separate charges for gateway rental, data add‑ons, and promo expirations. Best for customers who own their modem and don’t need unlimited data.

New price‑guarantee plans: One simple price that includes unlimited data and the Xfinity gateway, with optional 1‑year or 5‑year price guarantees and no annual contracts. Best for predictable billing and minimal add‑ons.

Conclusion

Being persistent and using multiple techniques can substantially lower your Xfinity bill. Focus on retention offers, the new everything‑included plans, and trimming TV/streaming extras. Small changes add up.

Frequently Asked Questions

What’s the best way to lower my Xfinity bill?

Call 1‑800‑XFINITY and say “cancel service.” You’ll be transferred to retention—ask for a loyalty discount or to switch to a cheaper plan. Mention competitor offers and be persistent.

Will my bill keep rising every year?

It can—especially on legacy plans after promos expire. New price‑guarantee plans aim to keep rates predictable. Staying proactive is key.

What if I bundle multiple Xfinity services?

Bundles can help, but don’t add services you won’t use. Many new internet plans include one Unlimited Xfinity Mobile line for 12 months, which may provide more value than older bill‑credit bundles.

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